Privacy Policy
Last updated: November 11, 2026
Phulbazar, operated from Durgapur, West Bengal, India, respects your privacy. This policy explains how we use information when you visit our website, contact us, create an account, or place an order.
Information we collect
We may collect your name, email address, phone number, delivery address, billing details, order details, and messages when you contact us or buy products. We collect only the information needed to respond to you, process orders, arrange delivery, provide customer service, and improve our store.
Payments
Online payments may be processed through payment providers such as Razorpay, UPI-connected services, or another provider shown at checkout. Payment providers process payment information under their own privacy policies. Phulbazar does not need your complete card or UPI credentials to fulfil an order.
WhatsApp and email
If you contact us through WhatsApp, email, phone, or the website contact form, we use the details you provide to answer your enquiry, confirm orders, coordinate delivery, and provide support.
Cookies and analytics
Our website may use essential cookies for shopping-cart, login, security, and site functions. We may also use analytics or advertising tools in the future. Those tools may place cookies or collect usage information according to their own policies. You can manage cookies through your browser settings.
How we share information
We share information only when needed to operate the store, such as with hosting, payment, email, security, analytics, delivery, and technology providers. We do not sell your personal information.
How long we keep information
We keep order and communication records for as long as reasonably needed for customer service, accounting, legal, security, and business purposes. We remove or anonymise information when it is no longer needed, unless a longer period is required by law.
Your choices
You may ask us to correct or delete personal information that we hold about you, subject to records we must keep for legal, accounting, or security reasons. To make a request, contact us at phulbahzar@gmail.com.
Contact
Phulbazar
B-5/10, Arrah Kalinagar, Durgapur-12, Paschim Bardhaman, West Bengal, India
Email: phulbahzar@gmail.com
Phone: +91 8436629180
This page is general business information and should be reviewed for legal compliance before long-term use.