Shipping & Returns
Last updated: November 11, 2026
Delivery area
Phulbazar currently delivers to customer-provided addresses within India. Delivery availability may depend on the product, plant condition, destination, weather, and courier coverage.
Order processing and delivery
We prepare and dispatch orders after payment confirmation. The expected delivery information will be shown on the product page, at checkout, or confirmed with you before dispatch. Delivery dates are estimates and may change because of weather, courier delays, public holidays, or an incorrect address.
Address and delivery responsibility
Please provide a complete and accurate delivery address and phone number. If an order cannot be delivered because the address or contact details are incomplete, extra delivery charges or a revised delivery arrangement may apply.
Cancellations
Contact us as soon as possible if you need to cancel an order. We will try to stop an order before it is packed or dispatched. Once an order is dispatched, cancellation may not be possible.
Plants damaged in transit
If a plant arrives damaged, contact us promptly at phulbahzar@gmail.com or +91 8436629180. Include your order details and clear photos of the packaging and plant so we can review the issue and offer an appropriate replacement, store credit, or refund where applicable.
Returns and refunds
Because plants and flowers are perishable or living products, returns may be limited. Any approved return, replacement, or refund depends on the product condition, the reason for the request, delivery evidence, and whether the issue was reported promptly. Approved refunds are sent through the original payment method where possible.
Need help?
Contact Phulbazar at phulbahzar@gmail.com or +91 8436629180.
Please review this policy and update it with your final delivery charges, exact delivery times, and final replacement and refund rules before relying on it for all orders.